Return Policy

Your total satisfaction is our goal. We are committed to providing you with quality products and outstanding customer service. Should our merchandise or service ever fail to meet your expectations, please call our Customer Service department.

We accept unopened, resalable merchandise that is in its original condition provided it was purchased in the last 30 days.

Any claims for shortage or damage must be made within 10 days of receipt of goods. All returns require a Return Authorization Number from Customer Service, so please call us at 800-268-6200 (option 1).

Metagenics will not accept any returns or refund requests for any third-party products sold by healthcare practitioners through their Metagenics Online store.