Contact Us

How Can We Help You Improve Health?

For the best response to inquiries, please use our online contact form below. Please be patient while we get the right person to give you the information you need. We get tons of emails. We don’t mind. We just want to give each one the attention it deserves. Product compliments? Patient success stories? We love to hear those, too! Thank you for taking an active role in helping to reverse chronic illness and improve health. If you are trying to open an account, please use our Patient New Account Form or our Practitioner Registration Form.

If you are looking for product information or support please contact your practitioner, Metagenics' products are only available through authorized healthcare practitioners. If you do not have a practitioner and would like to get products or product information please use our Find A Practitioner listing to find a practitioner in your area.

Our Customer Service team cannot suggest products, explain formulations, ingredients, or allergens. Please refer those questions to a practitioner.

If you would like to report an adverse event or have a specific concern about product quality, please call Metagenics customer service department during the hours of 8am - 5pm PST Monday through Friday for immediate assistance. If you are experiencing an adverse event of a serious nature, please seek medical attention. The online contact form is for general product and company information.

Metagenics Customer Service experts can be reached at (800) 692-9400.